Privacy Policy


The Privacy Policy explains how Merlin collects and uses information from Merlin’s service users, including our personally identifiable information. This policy does not apply to the sites or practices of companies that are not owned or controlled by Merlin, or to individuals who are not employed by Merlin.


Our commitment

This information may include (but is not limited to) personal information such as your name, username, email address, phone number, profile photo, school name or location, billing and payment information, and any other information we need to provide our services.

This Privacy Policy complies with our following privacy principles:

  1. We are committed not to sell your personal information to third parties.
  2. We strive to give you access to and control over the information you provide to us, and we take information protection very seriously.
  3. We do not broadcast ads through Merlin; we use your information to provide a better learning experience, not to sell products to you.
  4. The information you provide to create an account is being used to send you books that match your grade.
  5. By creating an account you will find your information and your content whenever you sign in, no matter which device you are using.


 Registration information

We may collect information sent by your browser when you visit our service (“Login Data”). This login data can include (but is not limited to) your computer’s Internet Protocol (IP) address, browser type, browser version, “service” pages you visit, the time and date of your visit, and the time you spent on those pages.


 Analytical services from third parties

Merlin has the right to use third-party Google Analytics services that collect, monitor, and analyze information to increase the benefits of our service. These service providers have their own privacy policies that address how they use this information. Merlin may use the third party’s service to collect this non-personal information for various purposes, including but not limited to: (a) providing anonymized statistical analysis of the page usage patterns on the Internet, (b) managing our services and servers, (c) allow review of our services through third parties, (d) improve our general services, and (e) ensure that users comply with the terms and conditions.



Cookies are small text files that we transfer to your own devices through a web browser or application to (a) increase the speed of navigation through the service, (b) identify you and your access privileges, (c) track your use (E) Identify some information about how and when you access the Service, such as browser type, operating system, domain names, IP addresses, and Information obtained from users.


 Information obtained from other users

We provide some features in our properties that allow other users to provide us with information about you. This information can include personal information. In general, this occurs when parents or teachers provide information about a child user. For example, a parent has the right to create an account for his child and provide some information to us such as the child’s username and birth date.


Using aggregated information

Merlin’s goal of collecting user data is to provide him with a customized experience, content and features designed specifically for him, to identify him as well and to protect him from fraud. We use data and information collected from cookies, usage information, surveys, emails, etc. to improve our services and develop new ideas.


When does Merlin share information?

Providers / Service Agents

We may use third parties (companies and individuals) to facilitate our service, to provide service on our behalf, to perform service-related services, or to help us analyze how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are committed not to disclose or use them for any other purpose. Examples include: sending e-mail, analyzing data, and providing services to the user.


If that is required by law or to protect Merlin and others

Merlin has the right to disclose personal information if it has a good faith belief that access to, use, retention or disclosure of this information is necessary to: (a) implement any law, regulation, legal procedure or enforceable governmental request, (C) detect, prevent or address problems of fraud, security or technical problems; (d) protect against imminent damage to property rights, or the safety of Merlin , Its customers, or the public as required or permitted by law.


Mergers or partnerships

If Merlin participates in a merger, acquisition or any form of sale of some or all of its assets, you may transfer your personal information to the buyer. In such a case, we will provide notice prior to the transfer of personal information and subject to a different privacy policy.


User options regarding the collection, use, and distribution of its information

Merlin sometimes sends emails about our products and services. You may choose not to receive emails or newsletters from Merlin by clicking the Unsubscribe link in an email, or by contacting us at

You can direct your browser to reject all cookies or to indicate the timing at which cookies are sent. However, if you do not accept cookies, you may not be able to use some features of our service.


User options for updating, correcting, or deleting personal information

If you register and provide personal information to Merlin, you can update, correct or delete your account and information at any time by reviewing your personal information from the Control Panel. We encourage you to review your information from time to time so that you can help keep it as accurate as possible.

You can request to delete or disable Merlin account by contacting us through email. Please note that some unreviewed information may remain in our records after reviewing this information or deleting your account, cache pages, and archived pages. Some information may remain visible anywhere else, copied or stored by other users.

We will keep your personal information or personal information of children as long as your account is active or needs to remain in place to provide services. We are also entitled to retain and use your information as long as we feel it is necessary to fulfill our legal obligations, resolve disputes and apply our agreements.


The privacy of children

We do not intentionally collect personal information from children under the age of 13.
If you are a parent or guardian and you have found that your child under the age of 13 has created an account with one of our properties without your consent, please let us know at


Data security

Secure data and user information are very important to us. We take appropriate security measures to protect against unauthorized access and to verify your identity before granting access to your account or making corrections to your information. However, please note that this does not guarantee that this information will not be accessed, disclosed, altered, or destroyed by any physical, technical or administrative protection.
We encourage you to create and use a strong password to help ensure the security of your account.


International data transfer

Your information – including “personal information” – may be transmitted to computers outside your county, state or other governmental jurisdiction where data protection laws may differ from the data protection laws of your jurisdiction.
Your acceptance of this Privacy Policy following which you submit this information means your consent to such transfer. In the event of a dispute regarding the international data transfer, you agree that the courts of England and Wales have exclusive jurisdiction in this matter.


Change in Privacy Policy

We may update the Privacy Policy from time to time. We will notify you of any changes by either by emailing you or by placing a prominent notice on our site.


Contact  us

If you have any questions or concerns about this privacy statement, please contact us.

For Saudi & Gulf Users Contact us at  


What’s app: 0594446692

Tel : 011 453 1315

Note: There is no Refund or cancellation of any service payment” & “There is no physical delivery.

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